Quick Start Guide

Get your first Mozhe store up and running in just a few minutes. This guide walks you through every step from account creation to receiving your first order.

Prerequisites

Before you begin, make sure you have:

• A valid email address for account registration
• Basic information about your business (name, description)
• At least one product ready to sell (name, description, price, images)
• A bank account for receiving payments (required for card payments)

Overview

Here's what we'll accomplish:

1. Create your account and organization
2. Set up your first site (store)
3. Add your first product
4. Configure payment methods
5. Set up shipping options
6. Test and launch your store

Estimated time: 15-30 minutes

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Step 1: Create Your Account

Sign Up

1. Visit the Mozhe homepage and click Sign Up
2. Choose a sign-up method:
   • Email - Enter your email and create a password
   • Google - Sign in with your Google account
   • GitHub - Sign in with your GitHub account

Create Your Organization

After signing in for the first time:

1. You'll be prompted to create an organization
2. Enter your Organization Name (your business name)
3. Add an optional Description
4. Click Save

Tip: Use your official business name for the organization. This appears on invoices and billing documents.

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Step 2: Set Up Your First Site

A site represents your online store. You can have multiple sites under one organization.

Create the Site

1. In the team switcher (top of sidebar), click Add Site
2. Fill in the details:
   • Site Name - Your store's public name (e.g., "My Awesome Shop")
   • Handle - URL identifier, auto-generated from name (e.g., )

Your site is now created and automatically selected.

Configure Basic Settings

Navigate to the Site section in the sidebar to configure:

Site > Info

• Verify your store name and handle
• Add a compelling description

Site > Brand

• Upload your logo
• Upload a favicon (browser tab icon)

Site > Languages

• Set your primary language
• Enable additional languages if needed

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Step 3: Add Your First Product

Navigate to Catalog > Products in the sidebar.

Create a Product

1. Click Add Product or Create Product
2. Fill in the basic information:

General Information

• Name - Product title (e.g., "Premium Cotton T-Shirt")
• Description - Detailed product description
• Slug - URL-friendly identifier (auto-generated)

Pricing

• Price - Selling price
• Compare at Price - Original price (for showing discounts)
• Cost - Your cost price (for profit calculations)

Inventory

• SKU - Stock keeping unit (optional)
• Quantity - Number in stock
• Track Inventory - Enable to track stock levels

Media

• Upload product images (drag and drop or click to browse)
• First image becomes the main product image
• Add multiple images for gallery view

3. Click Save to publish the product

Use AI to Generate Content

Speed up product creation with AI:

1. Click the AI Generate button (sparkle icon)
2. Select what to generate:
   • Product description
   • SEO title and meta description
   • Highlights and benefits
3. Review and edit the generated content
4. Save your changes

Add Product Variants (Optional)

For products with options like size or color:

1. In the product editor, go to the Variants section
2. Add variant options (e.g., Size: S, M, L, XL)
3. Configure pricing and inventory per variant
4. Save the product

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Step 4: Configure Payments

To accept payments, configure your payment methods.

Organization-Level Payment Setup

Navigate to Organization > Payments (visible when organization is selected).

Card Payments

To enable card payments:

1. Contact Mozhe support to activate card payment processing
2. Complete the onboarding process (KYC verification)
3. Connect your bank account for payouts

Cash on Delivery (COD)

1. Navigate to Site > Shop
2. COD is typically enabled per shipping method
3. Set any additional COD fees in shipping configuration

Note: Payment processing configuration is managed by administrators. Contact support if you need to change your payment setup.

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Step 5: Set Up Shipping

Configure how customers receive their orders.

Create Shipping Methods

Navigate to Settings > Shipping to create shipping options.

1. Click Create Shipping Method
2. Configure the method:
   • Name - Display name (e.g., "Standard Delivery")
   • Description - Delivery timeframe and details

Assign Shipping to Your Site

Navigate to Site > Fulfillment:

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Step 6: Test Your Store

Before going live, verify everything works correctly.

Preview Your Store

1. Click Open Site in the sidebar actions (or from your user menu)
2. Your store opens in a new tab at {handle}.mozhe.rs

Test the Customer Journey

Walk through as a customer would:

1. Browse products - Verify products display correctly
2. Add to cart - Test the add to cart functionality
3. Checkout process - Complete a test checkout
4. Payment - Use test card details if available
5. Confirmation - Verify the order confirmation page

Check the Dashboard

After placing a test order:

1. Navigate to Orders in the dashboard
2. Verify your test order appears
3. Check the order details are correct
4. Review the order status flow

Verify Notifications

Confirm emails are working:

• Order confirmation email (to customer)
• New order notification (to you)
• Shipping confirmation (when order ships)

Test on Mobile

Open your store on a mobile device to verify:

• Responsive design
• Touch-friendly navigation
• Mobile checkout experience

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Step 7: Launch Your Store

Once testing is complete, your store is ready for customers.

Connect a Custom Domain (Optional)

To use your own domain instead of {handle}.mozhe.rs:

1. Navigate to Site > Domains
2. Click Add Domain
3. Enter your domain (e.g., www.mystore.com)
4. Configure DNS records as instructed
5. Wait for SSL certificate provisioning

Share Your Store

Start driving traffic:

• Share your store URL on social media
• Add your store link to your email signature
• Set up Google Business Profile
• Configure tracking pixels for advertising

Monitor Your Dashboard

Keep an eye on:

• Orders - Process incoming orders promptly
• Analytics - Track visitor behavior
• Inventory - Restock products as needed

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You're Ready!

Congratulations! Your Mozhe store is now live and ready for customers.

Recommended Next Steps

Enhance Your Store

• Add more products - Build out your catalog
• Create collections - Organize products for easier browsing
• Set up categories - Create a product hierarchy

Drive Sales

• Create promotions - Offer limited-time deals
• Set up discount codes - Reward customers
• Email marketing - Engage your audience

Customize Experience

• Brand settings - Fine-tune your visual identity
• Custom pages - Add About, Contact, FAQ pages
• Site setup - Configure site navigation and settings

Grow Your Team

• Team management - Add team members
• Understand roles - Set appropriate permissions

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Troubleshooting

Products not showing on store

Verify that products are:

• Set to "Active" status (not draft)
• Have at least one image uploaded
• Have inventory quantity greater than 0 (if tracking inventory)
• Assigned to the correct site

Payment not working

Check that:

• Payment gateway is properly configured
• You've completed any required onboarding/verification
• At least one payment method is enabled for your site
• Bank account is connected (for payouts)

Orders not appearing

Ensure that:

• You have the correct organization/site selected in team switcher
• The order wasn't filtered out by status or date filters
• You have permission to view orders

Shipping options not displaying

Verify that:

• Shipping methods are created in Settings > Shipping
• Methods are assigned and enabled in Site > Fulfillment
• Shipping is configured for your delivery region

Emails not being received

Try these steps:

• Check spam/junk folders
• Verify email addresses are correct
• Ensure notification settings are enabled
• Contact support if issues persist

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Need Help?

If you encounter issues not covered here:

• Check the documentation - Browse the sidebar for detailed guides
• FAQ section - Common questions and answers at /en/faq
• Contact support - Reach out at /en/contact

Welcome to Mozhe. We're excited to help you build your online business!