Inventory Management

Learn how to track stock levels, configure low stock alerts, and manage inventory across your product variants.

Understanding Inventory in Mozhe

Inventory is tracked at the variant level, not the product level. This means:

• A product with Size (S, M, L) tracks stock separately for each size
• A product with Size and Color tracks stock for each size/color combination
• Simple products (no variants) have a single stock count

Viewing Inventory

Product List View

The main Products page shows a summary of inventory:

1. Navigate to Products in the sidebar
2. View the Stock column which shows total stock across all variants
3. Products with low or zero stock are highlighted

Individual Product View

To see detailed inventory for a product:

1. Open the product
2. Scroll to the Variants section
3. Each variant row shows its current stock level

Updating Stock Levels

Single Product Update

To update inventory for a specific product:

1. Open the product
2. Find the variant you want to update in the Variants section
3. Change the Stock value
4. Click Save

Variant-Level Updates

Each variant maintains its own stock count:

Update each variant's stock individually as needed.

Stock Keeping Units (SKUs)

SKUs help you track inventory and identify products:

Setting SKUs

1. Open a product
2. In the Variants section, enter a unique SKU for each variant
3. Save the product

SKU Best Practices

• Use a consistent format across all products
• Include relevant information in the SKU:
  • Product code
  • Size indicator
  • Color code
• Examples:

Automatic Stock Deduction

When orders are placed:

1. Customer adds items to cart and completes checkout
2. Stock is reserved during checkout
3. Upon successful payment, stock is permanently deducted
4. The specific variant's stock decreases by the ordered quantity

Example

If a customer orders 2 units of "Medium / Black":

• Before order: Stock = 15
• After order: Stock = 13

Low Stock Monitoring

Dashboard Overview

The dashboard shows at-a-glance inventory status:

• Total Products - All products in your catalog
• Active Products - Products available for sale
• Low Stock - Products with variants below the threshold
• Out of Stock - Products with zero stock on all variants

Low Stock Threshold

The default low stock threshold is 10 units. Products with any variant at or below this level are flagged as "Low Stock."

To view low stock products:

1. Go to the Dashboard
2. Click on the Low Stock metric
3. You'll see a filtered list of products needing restocking

Out of Stock Handling

Shop Settings

Configure how out-of-stock products behave:

1. Go to Settings > Shop
2. Find the Inventory section
3. Toggle Hide Out of Stock Products

When enabled:

• Products with zero stock on all variants are hidden from the shop page
• They remain accessible via direct URL
• They reappear automatically when restocked

When disabled:

• Out-of-stock products show with an "Out of Stock" label
• Customers cannot add them to cart

Variant-Level Out of Stock

Individual variants can be out of stock while others remain available:

• If "Small / Black" has 0 stock but "Small / White" has 10
• The product remains visible
• Customers can purchase "Small / White"
• "Small / Black" shows as unavailable in the variant selector

Inventory Reporting

Current Stock Summary

To get an overview of your inventory:

1. Go to Products
2. Sort by the Stock column (ascending to see lowest first)
3. Export the list for external analysis if needed

Stock History

Mozhe tracks inventory changes through order history:

1. Open an order to see which variants were purchased
2. Stock deductions are recorded with each order
3. Use order reports to analyze which variants sell fastest

Best Practices

Regular Stock Checks

1. Review inventory weekly at minimum
2. Set calendar reminders to check low stock items
3. Plan reorders before reaching zero stock

Safety Stock

Maintain buffer inventory to prevent stockouts:

• Calculate your average daily sales
• Keep at least 1-2 weeks of safety stock
• Increase buffer for popular items

Demand Forecasting

Use order history to predict inventory needs:

1. Track which variants sell fastest
2. Note seasonal patterns
3. Stock up before peak periods

SKU Organization

Well-organized SKUs make inventory management easier:

1. Use consistent naming conventions
2. Include variant details in the SKU
3. Keep SKUs short but meaningful

Handling Stockouts

When a product runs out of stock:

For Active Stockouts

1. Update the variant stock to 0
2. The variant becomes unselectable on the storefront
3. Set a reminder to restock

For Expected Restocks

If you know when stock will arrive:

1. Keep the product visible
2. Update stock when inventory arrives
3. Consider pre-orders for high-demand items

For Discontinued Items

If a variant is permanently unavailable:

1. Set stock to 0
2. Consider hiding or removing the variant
3. Update the product description if needed

Inventory and Orders

Order Impact on Stock

The flow of inventory with orders:

1. Order Created - Stock is reserved
2. Payment Successful - Stock is deducted
3. Order Cancelled - Stock is restored automatically
4. Order Refunded - Stock can be restored manually if item is returned

Overselling Prevention

Mozhe prevents overselling by:

1. Checking stock availability at checkout
2. Preventing purchase if stock drops during payment
3. Showing real-time availability to customers

Multiple Locations

Note: Multi-location inventory is not currently supported. All stock is tracked at the site level without warehouse or location differentiation.

Integrations

Manual Updates

Currently, inventory is managed manually through the dashboard. Update stock levels as you:

• Receive new shipments
• Complete physical inventory counts
• Transfer stock between locations (tracked externally)

Bulk Import

For large catalog updates:

1. Export your product list
2. Update stock values in a spreadsheet
3. Re-import the updated data

Contact support for bulk import assistance.

Next Steps

• Creating products - Set up initial inventory
• Variants and attributes - Manage inventory per variant
• SEO and meta information - Product discoverability

Common Issues

Stock not deducting after order

Stock deduction requires:

• Successful payment completion
• Order status to be confirmed
• Check the order details to verify payment status

Customers can still order out-of-stock items

This can happen if:

• The "Hide Out of Stock" setting is disabled
• Stock was available when they started checkout
• There's a sync delay (rare)

Negative stock values

Mozhe prevents negative stock. If you see unexpected values:

• Check for pending orders that reserved stock
• Verify recent order completions
• Contact support if the issue persists

Low stock alert not showing

Ensure the variant has:

• Stock at or below the threshold (default: 10)
• The product status is Active
• The dashboard is refreshed