Currency and Tax Settings

Configure your store's currency display and tax calculations to ensure accurate pricing for your customers. These settings affect how prices are shown throughout your store and how taxes are calculated at checkout.

Prerequisites

• Access to your store's dashboard
• Admin role for your site or organization
• Knowledge of your tax obligations in your operating regions

Understanding Currency Settings

Your store can support multiple currencies to serve international customers. Currency settings determine:

• How prices are displayed to customers
• Which currency is used for checkout
• Exchange rate conversions (if applicable)

Default Currency

Your default currency is the primary currency used for:

• Product pricing in the dashboard
• Order totals and reporting
• Default display for new visitors

Most stores operating in Serbia use RSD (Serbian Dinar) as their default currency.

Supported Currencies

To add additional currencies to your store:

1. Navigate to Dashboard > Site > Settings
2. Locate the currency configuration section
3. Add currencies that your payment processors support

Note: When you add multiple currencies, prices may be converted using exchange rates. Set these rates manually or configure automatic updates.

Currency Display Format

Each currency has specific formatting options:

Tax Configuration

Tax settings determine how sales tax is calculated and displayed to customers.

Tax Calculation Options

Your store can handle taxes in several ways:

1. Prices include tax - The price customers see already includes applicable taxes
2. Prices exclude tax - Tax is calculated and added at checkout
3. Tax-exempt - No tax is applied (for wholesale or B2B stores)

Configuring Tax Rates

To set up tax rates for your store:

1. Navigate to Dashboard > Organization > Settings
2. Locate the tax configuration section
3. Configure your tax settings based on your business requirements

Common tax scenarios:

Tax Display Settings

Control how tax information appears to customers:

• Show tax breakdown - Display separate line items for taxes at checkout
• Include tax in displayed prices - Show final prices including tax throughout the store
• Tax label - Customize the label (e.g., "VAT", "Tax", "PDV")

Fiscal Receipts (Serbian Market)

For stores operating in Serbia, you may need to configure fiscal receipt integration for tax compliance.

V-SDC Integration

To enable electronic fiscal receipts:

1. Navigate to Dashboard > Organization > Receipts
2. Upload your V-SDC certificate (PFX format)
3. Enter your certificate password
4. Provide your PAC code
5. Click Validate to test the connection

Required information:

• PFX certificate file from the Tax Administration
• Certificate password
• PAC (Portable Authentication Code)

Once validated, the system displays:

• Certificate UID
• Tax identification number (TIN/PIB)
• Business name
• Location name
• Certificate expiration date

Important: Monitor your certificate expiration date and renew before it expires to avoid disruption to your fiscal reporting.

Testing Fiscal Credentials

After configuration, test your fiscal credentials:

1. Navigate to Organization > Receipts
2. Click Test Connection
3. The system will verify connectivity to the V-SDC server

A successful test confirms your credentials are properly configured and encrypted.

Payment Settings

Currency and tax settings work together with your payment configuration. Ensure your payment processors support your configured currencies.

Accepted Payment Methods

Your store can accept:

• Card payments - Credit and debit cards via configured payment processors
• Cash on delivery - For orders paid upon delivery

To enable card payments:

1. Navigate to Dashboard > Organization > Payment Settings
2. Enable card payments
3. Configure your merchant credentials
4. Provide required business information

Required business information for card payments:

• Business name
• Business address
• Tax registration number (PIB)
• Business registration number (MB)
• Business email
• Business phone

Cash Payment Requirements

To enable cash on delivery:

1. Enable cash payments in Payment Settings
2. Provide your bank account number for reconciliation

Multi-Region Pricing

For stores selling to multiple regions with different tax rates:

1. Configure tax rates for each region you serve
2. Set up currency conversion for international orders
3. Consider whether to display prices with or without tax

Best practice: For B2C stores, display prices including tax to avoid customer confusion at checkout.

Troubleshooting

Prices showing incorrect currency

• Verify your default currency setting
• Check that the customer's detected region matches expected currency
• Clear your store's cache after making changes

Tax not calculating correctly

• Confirm tax rates are properly configured
• Verify the tax inclusion setting (included vs. excluded)
• Check product-level tax settings if using different rates

Fiscal receipt errors

• Test your V-SDC credentials
• Verify certificate has not expired
• Ensure PAC code is entered correctly
• Check your internet connection to the V-SDC server

Next Steps

• Payment Methods - Configure payment processors
• Shipping Methods - Set up shipping methods and rates
• Order Processing - Learn about order processing